Refund and Returns Policy

At MenObjects, we want you to be completely satisfied with your purchase. If for any reason you are not satisfied with your order, we offer a straightforward refund and returns policy to ensure your peace of mind.

Eligibility for Returns:

  • To be eligible for a return, your item must be unused, in its original condition, and in the original packaging.
  • Returns must be initiated within [number] days of the delivery date.

Refund Process:

  1. Contact Customer Service: Please email us at contact@menobjects.com to initiate a return request. Be sure to include your order number and reason for return.
  2. Return Authorization: Once your return request is approved, we will provide you with a return shipping label and instructions.
  3. Return Shipping: Pack the item securely in its original packaging and ship it back to us using the provided return label.
  4. Inspection and Refund: Upon receiving the returned item, we will inspect it to ensure it meets our return criteria. Once approved, we will issue a refund to your original payment method within [number] business days.

Return Shipping Costs:

  • Customers are responsible for return shipping costs unless the return is due to an error on our part or a defective product.

Exchanges:

  • We currently do not offer exchanges. If you wish to exchange an item, please initiate a return for the original item and place a new order for the desired item.

Damaged or Defective Items:

  • If you receive a damaged or defective item, please contact us immediately. We will arrange for a replacement or refund as appropriate, and we may request photo evidence of the damage for quality assurance purposes.

Non-Refundable Items:

  • Certain items are non-refundable, including gift cards and downloadable software products.

Contact Us: If you have any questions or concerns about our refund and returns policy, please don’t hesitate to contact us at contact@menobjects.com. We are here to assist you and ensure your satisfaction with every purchase.

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